Liveen Business Privacy Center

Article 1. Role of the administration

The administration or contracting entity must define which data it uploads, which roles it authorizes, which purposes it communicates to residents, and how it handles data subject requests when acting as controller.

Article 2. Role of Liveen

Liveen may act as technology provider, processor, or controller for its own account, billing, support, security, and commercial operation data, depending on the contract and the specific purpose.

Article 3. Measures

Liveen Business must rely on role-based access controls, traceability, audit logs, encryption where applicable, logical segregation, backups, monitoring, incident management, administrative controls, and security best practices.

Article 4. Shared responsibility

Liveen protects the platform; the administration must manage users, permissions, data quality, internal channels, resident communications, and compliance with its obligations as controller where applicable.

Article 1. Scope

This policy applies to data processing in the context of Liveen Business: administrative users, residents, owners, tenants, visitors, providers, employees, or third parties related to a community.

Article 2. Data categories

Identification, contact, unit, property, payment, receivables, delinquency, booking, access, visitor, provider, request, document, communication, voting, report, traceability, role, permission, and audit log data may be processed.

Article 3. Purposes

Purposes include financial administration, collection, reconciliation, accounting reports, communication, community, security, access, bookings, operations, requests, maintenance, inventory, community governance, meetings, documentation, support, and compliance.

Article 4. Operational contexts

Liveen Business modules are processing contexts within a central policy: finance, communications, security/access, bookings, operations, governance, and reports.

Article 5. Data of disconnected residents

When a resident is no longer associated with a unit, the administration or Liveen must restrict private access related to that unit. Certain records may be retained for legal, accounting, security, traceability, or claim defense obligations.

Article 1. Authorized processing users

Access to the dashboard must be limited to administrators, operators, gatehouse staff, board members, accounting, support, or authorized roles. Each user must use their own credentials and permissions proportional to their function.

Article 2. Processing limits

Liveen Business must not be used for abusive surveillance, discriminatory communication, unnecessary exposure of data, unauthorized access, unreviewed automated decisions when they affect rights, or purposes unrelated to community administration.

Article 3. Data processing agreement

The agreement must regulate processing that Liveen performs on behalf of the administration when acting as processor: documented instructions, confidentiality, security, subprocessors, incident handling, assistance with data subject rights, and return or deletion of data at contract termination.

Article 4. Instructions and limits

Liveen must not process administration data for purposes incompatible with the contract, except with authorization, under a legal obligation, or for clearly disclosed own purposes when acting as an independent controller.

Article 5. Subprocessors

Liveen may use technology subprocessors or providers needed for cloud, communications, analytics, support, payments, security, or integrations, under confidentiality and security obligations aligned with the service.

Article 6. Provider categories

There may be providers for cloud infrastructure, hosting, storage, email, SMS, push notifications, analytics, monitoring, payment gateways, support, maps, code recognition, security, automation, and integrations.

Article 7. Transfers and transmissions

Where national or international transfers or transmissions exist, they must be documented according to the role of the parties, purpose, necessity, security measures, and applicable contractual obligations.

Article 1. Operational modules

Liveen Business may include financial administration, fee collection, online payments, automatic reconciliation, reports, delinquency, announcements, messaging, surveys, voting, QR access, cameras or integrated surveillance, bookings, requests, maintenance, inventory, meetings, minutes, and documents.

Article 2. Data upload

The administration is responsible for uploading accurate, necessary, and authorized data, and for keeping roles, permissions, and databases up to date.